Customer Service

Other than chatting with us via Facebook Messenger or directly leaving us your Feedback, you can also email us for timely & friendly customer service. (Don't forget to specify your model number which can be found from the product nameplate.)

  • service@gopokitter.com (Japan)*
  • service.eu@gopokitter.com (Europe)
  • service.na@gopokitter.com (USA & Canada)
  • service.sea@gopokitter.com (Southeast Asia)

*NOTE: For customers who have purchased Go Series & Relaks in Japan, please contact SoftBank for customer service.